Resident Portal
Residents, tenants and employees add their own visitors and vendors, send QR guest passes by email or text, and answer the Visitor Kiosk when a guest arrives. It all runs in a web browser, so there is nothing to install.
A Quick Tour
My Visitors
Add a visitor with a start date and an expiration date, or mark them as a one-time visitor. Then send them a QR guest pass to scan at the gate or door.
My Vendors
Landscapers, cleaners, plumbers and other regular vendors are kept on file with their company and trade, for a single day or on a recurring schedule.
Visitor Kiosk Calls
While the portal is open, visitors can find you on the Visitor Kiosk and call you. The page rings like a telephone and shows a notification if you are working in another tab.
Grant Entry
You see and hear the visitor through the kiosk camera, and they hear you. When you are ready, choose Grant Entry or Deny Entry.
Also in the Portal
The name, company and email address of the property's manager, always on the first page.
Keep your own email address and contact details up to date, so passes and notices reach you.
See the vehicles registered to your account and whether each one is active.
Limits the manager sets, such as how long a guest pass can last, apply automatically.
Residents see only their own guests, vendors and details, never anyone else's.
See at a glance that your access is active and, where it applies, when it expires.
Applications
Homeowners and renters pass their own guests and vendors.
Unit owners register guests, movers and service providers.
Tenants register their own guests and contractors.
Employees register visitors and service providers ahead of time.
Staff register visitors and contractors before they arrive.
What You Need
| Software | A current web browser. Nothing to install |
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| Devices | Desktop, laptop or tablet |
| Accounts | Issued by the property's manager |
| Audio | A microphone and speakers or a headset |
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| Camera | Not needed. Your camera is never used |
| Availability | Calls reach you while the portal is open |
| Hosting | Cloud-hosted by Ingresso over HTTPS |
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| Privacy | Each account sees only its own guests and vendors |
Works with: the Visitor Kiosk and the Manager Portal.
Fewer calls to the office, faster entry at the gate and door.